Joomla Website Support and Maintenance Services
At SWSweb we've been providing Joomla maintenance and website support for many years, and have seen it grow into a fantastic platform for a business website.
We feel Joomla is the best choice for larger sites that need more features out of the box than other Content Management Systems can offer. And with Joomla 5 now out, it has developed into one of the best open source CMS, in our opinion!
We offer a full Joomla Website Support Service
Joomla Hosting
Our high specification UK servers enable Joomla sites to run super fast. We manage the entire installation of your website and monitor uptime 24/7. We also ensure your site is optimised to run as fast as possible, helping with SEO and visitor satisfaction.
Regular backups
It's essential your website is backed up regularly, in case something should happen, it's your insurance policy to ensure your site can be restored quickly. All our Joomla-hosted websites are backed up frequently and stored remotely.
Extension updates and security
Joomla vulnerabilities are frequently found. Keeping the Joomla's core system updated and any extensions you have installed is essential for the security of your site. The leading cause of Joomla hacks is known software vulnerabilities in outdated extensions.
Template fixes and upgrades
Templates are not as crucial to update as plugins, but they are nonetheless something that should be updated regularly. So long as its developer maintains the template, we can help install updates and test your site to ensure it looks and functions perfectly.
Joomla content management
Do you struggle to find the time to make page updates and post new blogs to your site? Our maintenance experts are on hand to upload your latest news item or help add new pages, products, or whatever other content or images you may need to change on your site.
Joomla design and development
We design & develop Joomla websites every day; our designers and developers can help refresh your existing site or build a brand new one from scratch. Whether it's a design tweak or an entire Joomla website build, we can help.
Do I need a Joomla website support plan?
Joomla has a much smaller market share of the website platform market than WordPress. But like any website platform, security vulnerabilities are found from time to time and updates are released. If your website remains on older software, it is more of a target to hackers.
Keeping your Joomla website updated with regular software updates is essential. Our Joomla maintenance packages are ideal, starting from just £49 per month; we'll host your site on our UK servers, back it up regularly and ensure Joomla and any extensions are updated.
What if I just want Joomla hosting?
That's no problem; our Managed Joomla hosting offers fantastic speed and performance, real-time Malware and Anti Virus scanning and a purpose built Joomla Web Application Firewall.
Our managed Joomla hosting starts from just £99 per annum and includes:
- Joomla hosting on our UK servers
- Regular backups
- SSL certificate
- 24/7 uptime monitoring
What if I only need Joomla Support Services, such as adding content and occasional changes?
That's also no problem; our ad-hoc Joomla support service is perfect for anyone who needs some help now and then. From fixing problems with templates, updating your store, adding a blog post or installing new features, we can help with any Joomla requirements.
From just £35 per hour, plus VAT, we can fix all types of Joomla issues, get in touch for a quote, and we'll be happy to help with your Joomla website when you need us.
Joomla maintenance plans
ESSENTIALPerfect for smaller websites with less than 10 web pages. This covers the majority of simple business websites.
- Managed website hosting
(shared server 2GB *)2GB is the total size of your website including the database, most simple WordPress sites are around 500MB to 1GB, we can check this for you before signing up. - Up to 5 email addresses
(5GB per inbox *)Email is managed through your hosting account, we can also offer Google Workspace at additional cost if you need more advanced email with extra services such as shared calendars and documents. - Daily backups
(stored remotely}Backups are stored away from the hosting, if the worst happens and your site crashes and corrupts we can always restore your it. - SSL certificateFor encrypted connection between visitors and the server.
- 24/7 uptime monitoringOur monitoring system checks on your website every few minutes. If it goes down we are alerted and will begin investigating the issue.
- CMS core updates
(performed monthly) **The main WordPress or Joomla core is updated to its latest stable version. - Plugin/extension updates
(performed monthly) ***Plugins are updated every month to aid security of the site. - Web Application Firewall (WAF)A WAF helps add another layer of protection from hackers targeting your website, including blocking brute force attacks.
- SendGrid transactional emailsImproves delivery of emails being sent via contact forms and other plugins on your site.
- 30-day rolling contractYou are not tied into long term contracts, just give us 30 days notice if you wish to stop our services.
- 30 minutes of website support timeTime to help with content edits, design changes and adding new features.
PROBest for larger sites with extra features, such as a small shop or photo galleries and more than 10 web pages.
- Managed website hosting
(shared server 5GB *)5GB is the total size of your website including the database, most larger WordPress sites are around 2GB to 5GB, we can check this for you before signing up. - Up to 10 email addresses
(10GB per inbox *)Email is managed through your hosting account, we can also offer Google Workspace at additional cost if you need more advanced email with extra services such as shared calendars and documents. - Daily backups
(stored remotely}Backups are stored away from the hosting, if the worst happens and your site crashes and corrupts we can always restore your it. - SSL certificateFor encrypted connection between visitors and the server.
- 24/7 uptime monitoringOur monitoring system checks on your website every few minutes. If it goes down we are alerted and will begin investigating the issue.
- CMS core updates
(performed monthly) **The main WordPress or Joomla core is updated to its latest stable version. - Plugin/extension updates
(performed monthly) ***Plugins are updated every month to aid security of the site. - Web Application Firewall (WAF)A WAF helps add another layer of protection from hackers targeting your website, including blocking brute force attacks.
- SendGrid transactional emailsImproves delivery of emails being sent via contact forms and other plugins on your site.
- 30-day rolling contractYou are not tied into long term contracts, just give us 30 days notice if you wish to stop our services.
- 60 minutes of website support timeTime to help with content edits, design changes and adding new features.
- Content Delivery Network (CDN)A CDN stores copies of your website files in various global locations, serving locally stored files to your visitors nearest location, which helps with performance and pagespeed scores.
- Pagespeed monitoringWe monitor the pagespeed score of your website and where support time is available will work on improving it as much as possible.
- Discount on hourly support timeIf you need more than then 60 minutes support time, you'll pay £30 per hour, not £35 which is our ad-hoc support charge.
- Staging siteEither on demand if only needed now and then, or a permanent staging site for you to test with.
DEDICATEDRequired for large and high traffic websites, more than 5GB in size and over 10,000 visitors per month.
- Managed website hosting
(Dedicated server)The server will have 100GB of disk space and 8GB of RAM. We can arrange bigger or smaller servers and adjust the cost accordingly. - Unlimited email addresses
(10GB per inbox *)Email is managed through your hosting account, we can also offer Google Workspace at additional cost if you need more advanced email with extra services such as shared calendars and documents. - Hourly backups
(stored remotely}Backups are stored away from the hosting, if the worst happens and your site crashes and corrupts we can always restore your it. - SSL certificateFor encrypted connection between visitors and the server.
- 24/7 uptime monitoringOur monitoring system checks on your website every few minutes. If it goes down we are alerted and will begin investigating the issue.
- CMS core updates
(performed monthly) **The main WordPress or Joomla core is updated to its latest stable version. - Plugin/extension updates
(performed monthly) ***Plugins are updated every month to aid security of the site. - Web Application Firewall (WAF)A WAF helps add another layer of protection from hackers targeting your website, including blocking brute force attacks.
- SendGrid transactional emailsImproves delivery of emails being sent via contact forms and other plugins on your site.
- 30-day rolling contractYou are not tied into long term contracts, just give us 30 days notice if you wish to stop our services.
- 60 minutes of website support timeTime to help with content edits, design changes and adding new features.
- Content Delivery Network (CDN)A CDN stores copies of your website files in various global locations, serving locally stored files to your visitors nearest location, which helps with performance and pagespeed scores.
- Pagespeed monitoringWe monitor the pagespeed score of your website and where support time is available will work on improving it as much as possible.
- Discount on hourly support timeIf you need more than then 120 minutes support time, you'll pay £30 per hour, not £35 which is our ad-hoc support charge.
- Staging siteEither on demand if only needed now and then, or a permanent staging site for you to test with.
All prices are ex VAT.
* Sites with high traffic may require a dedicated server, we will work with you to tailor a hosting plan if your site requires dedicated resources.
** Major version releases may require new themes/templates and a full rebuild which is not included in monthly maintenance.
*** Plugins and extensions requiring a license for updates will be charged additionally to the monthly fee.
**** Our SEO and Site audit reports give guidance on improvements you could make to your site and where you are in the search rankings for your keywords. Please note, this is not an SEO service, the reports are there to give guidance and any work to make improvements to your site will incur additional costs, or we will recommend you take an SEO package.
Why choose SWSweb for your Joomla website support and maintenance?
At SWSweb, we've been working with the Joomla platform for more than a decade. We started out when Joomla 1.5 was around and have watched as it has grown into the fantastic Content Management System it is today.
We have extensive knowledge of how Joomla works and how to get the most out of it. In addition to providing day-to-day support and system updates, we often conduct training sessions to help people better understand how Joomla works.
If you're looking for a Joomla support company, get in touch and we'll be able to help.
30-Day Money Back Guarantee
We're so sure you will love our service, we offer a 30-day money-back guarantee. So what's stopping you?
Give us a call, or send us your first request, and we'll start helping improve your website straight away!